Shipping & Returns
Shipping
For orders within the continental USA, we offer FREE shipping It generally takes 5-7 business days to arrive at your door (COVID has caused some delays of up to 1 week for orders to ship). This does not include processing time.
For our customers who need their suspenders pronto, we have a 2 day shipping rate of $25. Or if you really need it fast, we have an overnight shipping option for $100 (order must be placed before 12pm EST on a weekday for next business day arrival). We also have a $15 shipping rate for international orders.
*Orders placed on the weekend are shipped out on the following Monday*
| Shipping Type | Order Placed On | Order Arrives By |
| Basic (Free) | Monday | Following Week's Wednesday |
| Express ($25) | Monday | Current Week's Wednesday |
| Overnight | Monday before 12pm EST | Next Business Day |
| International (excluding Australia) | Monday | 10-14 Business Days (potential delays by customs) |
Returns
Not happy with your suspenders? Send them back within 30 days for a full refund. They must be unworn and in their original condition to be eligible for a refund.
Warehouse Return Address: Contact stephanie.o@jjsuspenders.com for US return address.
Wholesale
These shipping & return policies do not apply to wholesale orders. We do not accept returns on wholesale orders. Please contact us for wholesale details: https://www.jjsuspenders.com/pages/wholesale-suspenders
